Terms and Conditions
Last updated: January 13, 2026
Company Information
HelpingGiant.com (also referred to as "Helping Giant," "we," "us," or "our") is a trade name (DBA - "Doing Business As") owned and operated by Pilot Wizard LLC. Pilot Wizard LLC also operates pilotwizard.ai.
All references to Helping Giant in these Terms and Conditions shall be understood to mean Pilot Wizard LLC operating under the Helping Giant trade name.
1. Acceptance of Terms
By accessing or using the Helping Giant website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Description of Services
Helping Giant provides a platform that connects customers with local service providers for home improvement, maintenance, and repair services. We act as an intermediary to help match customers with qualified professionals and negotiate competitive pricing on their behalf.
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information when submitting service requests
- Respond promptly to communications from our team
- Treat service providers with respect and professionalism
- Pay for services rendered according to agreed-upon terms
- Not use our platform for any unlawful purpose
4. Service Provider Relationships
Service providers accessible through Helping Giant are independent contractors and are not employees, agents, or representatives of Pilot Wizard LLC or Helping Giant. We do not guarantee the quality, safety, or legality of services provided by third-party service providers.
5. Pricing and Payment
Prices quoted through our platform are estimates based on the information provided. Final pricing may vary based on actual project requirements. Payment terms are arranged directly between you and the service provider unless otherwise specified.
6. Discount Codes
Discount codes provided through our platform are for verification purposes and to confirm that customers were referred through Helping Giant. These codes must be presented to the service provider to receive any applicable discounts.
7. Privacy
Your use of Helping Giant is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.
8. Limitation of Liability
To the maximum extent permitted by law, Pilot Wizard LLC (operating as Helping Giant) shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.
9. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us: